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Business Metrics
Business Metrics are used in business model, CMMI, ISM3 and knowledge management. These measurements or metrics can be used to track trends, productivity, resources and much more. Typically, the metrics tracked are key performance indicators. Metrics are important in IT Service Management including ITIL; the intention is to measure the effectiveness of the various processes at delivering services to customers.
The What, Why & How of CRM Integration
This report contains insights from C-level executives, business analysts and IT engineers, and systems integrators and consultants who design and implement data integration for their enterprise clients.
This paper explores the question: what could your organization do with faster, better answers, and provides possible use case scenarios that illustrate the value this technology brings to a variety of industries.
This paper defines predictive analytics, then details ways this type of analytics can be applied to marketing, risk, operations and more. It also includes information relevant to a wide variety of industries - from manufacturing to hospitals.
This paper shows the results of the survey, as well as trends and expert opinions focusing on why some top organizations are able to successfully extract insight from "big data."
Michael Lock of the Aberdeen Group focuses on the effect of end user adoption, pervasiveness, and engagement of business intelligence on business performance. Learn the necessary steps to establishing self-service business analytics.
How does an organization make the best use of data, and what is the proper role of IT? This paper describes how organizations can foster a culture of data analytics that promotes cooperation and collaboration between IT and business.
Learn what criteria distinguished certain companies as top performers within the SMB sector, the factors to consider when assessing your organization's BI competency and the required actions to achieve best-in-class performance.
This white paper reveals the results of a Bloomberg Businessweek Research Services survey of 930 respondents globally on the current state of business analytics within organizations. You'll discover how and why the use of analytics is growing!
This Aberdeen Research Brief draws on three discrete data sets in order to understand the tangible business impact of effective analytics in the SMB market.
Learn about the emerging best practices for mobile BI usage and the framework by which you can assess your own management capabilities for enterprise mobile BI adoption.
The traditional managed reporting approach to BI is challenged to keep up with changing demand for business information. This research finds that providing business users with highly visual/interactive tools can help ensure they get what they need.
This white paper provides a top-level overview explaining what business analytics can do for your company - and the 8 key steps to accelerating product innovation, optimizing pricing and discovering drivers of financial performance.
Published By: Aternity
Published Date: Aug 26, 2011
This whitepaper provides insight, best practices, and recommendations for monitoring the end user experience within Virtual Desktop Infrastructures (VDI).
This white paper outlines how the five lean principles are all supported by comprehensive information control and the management tools that an end-to-end enterprise software suite delivers.
Attend this webcast to learn how VMware vFabric Application Director can help you ensure simplified and highly flexible application provisioning and create best practice application architectures to be reused by other functions in your organization.
Using Splunk, Cricket was able to identify system degradation and failures, even in the application area of Cricket's highly-automated and virtualized environment. Read about Cricket's impressive hard and soft ROI.
Discover a unique approach to handling large, semi-structured or unstructured time-series data. Splunk can be deployed in a matter of days to provide rapid cross-correlation between different data types-giving you unprecedented operational visibility.
With the pool of available IPv4 addresses all but dried up, the transition to IPv6 is gaining steam, but will pose significant challenges. Download this resource for planning a IPv6 migration, and learn about steps IT organizations can take to begin the transition.
This paper provides an intro to managers and marketing professionals applying analytics to marketing to significantly improve outcomes. It explains not only why you need to make this shift, but also how you get started and what tools you'll need.
This collection is part of the ANA Magazine Thought Leadership Series sponsored by SAS. The articles explore the variety of ways to use analytics to create marketing functions that are more accountable and profitable.
This white paper provides a blueprint for action for senior marketers and decision makers across the enterprise. It provides straightforward advice on how to build a more durable and profitable customer base.
In a webcast co-hosted by the AMA and SAS, presenters described three areas of focus for using social media, and the five best practices for being effective in social media. This paper provides a summary of that webcast.